If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 1: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. If printing is not successful form your iMac then let us remove and add the printer in your iMac by following the below steps: The printer needs to be restarted once after the firmware is successfully installed. The following steps will help to update the firmware on your printer:
I recommend you to update the operating system on your iMac and also update the printer's firmware. The evidence points that the printer is connected to the network as it can print from the Mac book and iPhone. Fabulous diagnostics, spectacular analysis of the issue by you. You have done a remarkable job in troubleshooting this issue. The printer prints fine from a Macbook and an iPhone. I understand that you have an HP OfficeJet Pro 6968 All-in-One Printer and it does not print from your iMac. Let me take a moment to thank you for posting on the HP Support Forums. Business PCs, Workstations and Point of Sale Systems.
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